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Draft for legal review, not yet in force. This describes how VoxelVenture works today, but it has not been reviewed by a lawyer. Highlighted [items] still need filling in.

Merchant responsibilities

What we expect of a business that lists on VoxelVenture: accurate pages, honoured offers, careful handling of customer details.

Version 0.1 · Drafted 2026-10-17

Your page and offers

  • Keep your business details, prices, offers and opening information accurate, and update them when they change.
  • Honour every coupon and offer you publish until it ends or runs out, including at your till when a customer shows their coupon ticket.
  • Only list a business you run or are allowed to represent.
  • Your page, offers and ads must follow the terms of service and the advertising policy.

Customer details you receive

When a visitor sends you a meeting or quote request, or confirms a newsletter sign-up, we pass you their details. You then decide how they are used, and you are responsible for that use:

  • use request details only to answer that request;
  • email newsletter subscribers only about what they signed up for, and stop when they unsubscribe;
  • keep the details secure, and do not sell or share them;
  • follow the privacy laws that apply to you.

Request details are wiped from VoxelVenture after 180 days; copy what you need to keep before then.

For review: Decide whether merchants need a data processing agreement or just these terms where you operate.

Honest figures

  • Report only real sales to the conversion address, with the right value and order number.
  • Keep your conversion key on your server, never in a web page or a link. If it leaks, make a new one in your dashboard: the old one stops working at once.
  • Do not try to inflate your figures (fake visits, presses, sign-ups or votes). Your own visits and robots are already left out.

Sales reported by the pixel on your thank-you page are shown as browser-reported, because they cannot be verified.

Welcome posts

If you tick the box, we may post a welcome to your business on our X account, tagging your handle (at most 20 welcome posts a day across VoxelVenture). Un-ticking it stops future posts; a post already made stays unless you ask us to remove it.

If something goes wrong

We may remove a page, offer or ad, end a placement, or close an account that breaks these responsibilities. The refund policy says what happens to anything you paid for.